COOKIE POLICY
What's a cookie?
A "cookie" is a piece of information that is stored on your computer's hard drive and which records how you move around a website. This allows the website to present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
How can you manage cookies?
You can check or change the types of cookies you accept within your browser settings. You can block cookies at any time by activating the settings on your browser that allow you to refuse the settings for all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
How do we use cookies?
We use cookies to track your use of our website. This helps us understand how you use the site and track patterns regarding your usage. This information helps us develop and improve our website, products, and services.
Cookies are either:
Session cookies: These are only stored on your computer during your web session and are automatically deleted when you close your browser. They usually store an anonymous session ID, allowing you to browse a website without having to log in to each page, but they do not collect any personal data from your computer.
Persistent cookies: These are stored as a file on your computer and remain there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.
Types of cookies we use:
Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources, and see which parts of the site are most popular.
Functionality cookies: These cookies allow our website to remember the choices you make and provide enhanced features. For instance, we can provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested, such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.
Marketing and third-party cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. Third-party cookies may be used by advertising networks and providers of external services like web traffic analysis services. These cookies are likely to be analytical/performance cookies or targeting cookies.
Retention Periods
The length of time cookies are stored on your device varies depending on the type of cookie. Session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or are deleted by you. We provide specific retention periods for each type of persistent cookie we use:
Google Analytics cookies: Retention period of up to 2 years.
User Rights
As a user, you have the following rights regarding the personal data collected through cookies:
Right to be informed: You have the right to be informed about the collection and use of your personal data.
Right of access: You have the right to access your personal data and supplementary information.
Right to rectification: You have the right to have inaccurate personal data rectified or completed if it is incomplete.
Right to erasure: You have the right to have your personal data erased under certain conditions.
Right to restrict processing: You have the right to request the restriction or suppression of your personal data under certain conditions.
Right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
Right to object: You have the right to object to the processing of your personal data in certain circumstances.
Cliniko Cookies for Online Booking and Marketing
We use Cliniko on our website to facilitate online booking and marketing activities. Cliniko may set cookies on your device to enable these functionalities. These cookies are used to:
Online booking: Track and manage your appointment bookings.
Marketing: Tailor marketing communications to your preferences and interactions with our services.
For more detailed information on the cookies used by Cliniko, please refer to Cliniko's cookie policy.
Third-Party Cookies
Please note that third parties who advertise on our website or provide external services (such as web traffic analysis) may also use cookies over which we have no control. These cookies are likely to be analytical, performance, or targeting cookies.
Third-Party Services and Their Cookies
Our website uses cookies from third-party services to enhance user experience, provide analytics, and deliver personalised advertising. Below is detailed information about these third-party services, the cookies they use, and how they use them:
Google Analytics
Purpose: Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. It helps us understand how visitors interact with our site, identify trends, and improve our website's performance.
Cookies Used: _ga, _gid, _gat, AMP_TOKEN, gac
Data Collected: Anonymous user data, including IP address, browser type, referring/exit pages, and operating system.
Privacy Policy: For more information, please visit Google Analytics Privacy Policy.
Facebook Pixel
Purpose: Facebook Pixel is an analytics tool that helps us measure the effectiveness of our advertising by understanding the actions people take on our website. This allows us to tailor our ads to users' interests better.
Cookies Used: _fbp
Data Collected: Data on user interactions with our website, which can be used to create targeted advertisements.
Privacy Policy: For more information, please visit Facebook Privacy Policy.
Cliniko
Purpose: Cliniko is practice management software that facilitates online booking and appointment management. It uses cookies to ensure the booking system's functionality and security.
Cookies Used: Various session and persistent cookies specific to booking and managing appointments.
Data Collected: Information related to appointment scheduling and user interactions with the booking system.
Privacy Policy: For more information, please visit Cliniko Privacy Policy.
Google Ads
Purpose: Google Ads uses cookies to track conversions from our ads, target ads to users based on their previous visits to our site, and provide us with aggregated data about our advertising performance.
Cookies Used: _gcl_au
Data Collected: Data on user interactions with ads, including clicks and conversions.
Privacy Policy: For more information, please visit Google Ads Privacy Policy.
Other Third-Party Services
Purpose: From time to time, we may use other third-party services to enhance our website's functionality and user experience. These services may set cookies to help us analyse website traffic, customise content, and deliver relevant advertisements.
Privacy Policies: We recommend reviewing the privacy policies of any third-party services you interact with to understand how they use cookies and handle your data.
Links to Third-Party Privacy Policies
For your convenience, we have provided links to the privacy policies of our third-party services. We encourage you to review these policies to understand how your data is handled and how you can manage your privacy preferences.
Consent Mechanism
By using our website, you consent to our use of cookies in accordance with this policy. You can withdraw your consent anytime by changing your browser settings to block cookies or by using the opt-out mechanisms provided.
Changes to Our Cookie Policy
We may update our cookie policy from time to time to reflect changes in our practices and services. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically for any updates or changes.
Contact Us
If you have any questions or concerns about our cookie use or this cookie policy, please contact us at enquiries@walshpodiatry.co.uk.